“I was never made to feel ashamed or embarrassed, only that there was a way out of this situation and that you were there to help whenever you could.”

The Story So Far

Credit counselling started in the USA in the 1940's to assist returning ex-servicemen, and has since grown into a force for good.

Vic Ware O.B.E. and Malcolm Hurlston introduced CCCS into the UK in 1993 through a pilot scheme established in Leeds to test whether the approach, which worked well in the USA, could be equally effective in the UK.

Development and pace gathered during 1996 with new centres opening in Nottingham, Birmingham and Cardiff. This expansion has further continued with centres opening in Glasgow, Newcastle, Chester and London and partnerships developing with Direct Debt Line in East Sussex and the Limavady Community Development Initiative in Northern Ireland.

The team at the Foundation for Credit Counselling office in Leeds has supported this expansion by training new counsellors, as well as carrying out counselling at the centre itself and providing a central support function.

Although the charity has greatly expanded from the original group of six counsellors to a group many times larger operating from eight centres, the management, training and systems have ensured no loss in quality. Each counsellor is trained in counselling, debt advice and the operation of systems specifically designed for debt counselling.

CCCS is now well established as an important and growing source of money advice and the focus for the repayment ethic.

It is the leading debt management charity in the UK.