If you’re looking for local debt help in Liverpool, make sure you turn to a free debt help organisation. We have listed some available to you below and marked them on this map.
View Liverpool Debt help centres in a larger map
Liverpool City Council
City Centre One Stop Shop,
(Municipal Buildings),
Dale Street,
Liverpool L1 2DH
www.liverpool.gov.uk
Liverpool City Council’s website has pages that can help you with claiming benefits and housing. There are also 10 One-Stop Shops, where you can get face to face advice – these are marked in blue on the map.
Citizens Advice Bureaux
Citizens Advice Bureaux (CABs) offer general and specialist advice, free of charge.
Liverpool CAB
2nd Floor, 1 Union Court,
Cook Street,
Liverpool L2 4SJ
Tel: 0844 848 7700 (for advice)
Tel: 0151 285 8534 (for appointments)
www.liverpoolcab.org
Drop-in service:
Tuesday & Thursday, 10am-3pm
Appointments are also available:
Monday, Tuesday & Thursday
North Liverpool CAB
www.northliverpoolcab.co.uk
Tel: 0844 848 7700
North Liverpool CAB has three advice centres:
Anfield Citizens Advice
36/38 Breckfield Rd North,
Anfield,
Liverpool L5 4NH
Opening hours (for Gateway Interviews):
Monday, Tuesday & Thursday, 9.15am-1pm
Norris Green Citizens Advice
138 Scargreen Avenue,
Norris Green,
Liverpool L11 3BE
Opening hours (for Gateway Interviews):
Monday & Tuesday, 1-3.30pm
Wednesday, Thursday & Friday, 10am-1.30pm
Walton CAB
37-39 Walton Road,
Liverpool L4 4AD
Opening hours (for Gateway Interviews):
Monday-Friday, 9.30am-1pm
Garston CAB
Garston Community House,
2 Speke Road,
Liverpool L19 2PA
Tel: 0844 848 7700
www.garstoncab.org.uk
Opening hours:
Monday, Tuesday & Thursday, 9.30am-12pm (initial assessments)
Monday, Tuesday & Thursday, 12.30-2.30pm (by appointment only)
Telephone advice available:
Wednesday & Friday, 10am-1pm
Netherley Citizens Advice Bureau
16a Mildenhall Way
Liverpool L25 2SR
Drop-in session:
Monday, Tuesday, Thursday & Friday, 10am-1pm
Speke Citizens Advice Bureau
Surestart Family Centre,
Conleach Road,
Liverpool L24 0TW
www.spekecab.org.uk
Opening hours:
Monday, Wednesday & Thursday, 10am-1pm
Toxteth CAB
Toxteth Town Hall,
15 High Park Street,
Liverpool L8 8DX
Tel: 0151 280 5781
www.toxtethcab.org.uk
Drop-in sessions:
Monday, Wednesday & Friday, arrive at 9am
Local advice centres
Other places to get free debt help in Liverpool include:
Liverpool Advice Alliance
Tel: 0844 848 770
www.liverpooladvicealliance.org
Liverpool Advice Alliance is a partnership of 16 Liverpool agencies and provides a freephone helpline offering advice on many issues, including debt.
Telephone advice available:
Monday-Thursday, 10am-4pm
Friday, 10am-1pm
RAISE - Benefits and Money Advice at Home
Tel: 0151 291 7850
www.benefitsadviceteam.co.uk
RAISE provides advice on managing your money, welfare benefits and saving to residents of most Liverpool housing association properties. They will visit you in the comfort of your own home.
Telephone 0151 291 7850 to speak to an advice worker:
Monday-Thursday, 9.30am-12.30pm
HEAT Kensington (Health Energy Advice Team)
72 - 74 Durning Road,
Kensington,
Liverpool L7 5NG
Tel: 0151 263 2620 or 0151 263 1122
www.heatkensington.org.uk
HEAT Kensington offers free advice on welfare benefits, housing problems, debt and energy efficiency.
Christians Against Poverty (CAP)
Frontline Church, Liverpool
Corner of Lawrence & Wellington Rd,
Wavertree,
Liverpool L15 0HY
Tel: 0800 328 0006
www.frontline.org.uk
Frontline CAP offer a free debt counselling service to anyone with financial worries. and including a home visits.They also run courses teaching money management.
Free legal advice services
If you need free legal advice on debt issues, these services may be of help:
Liverpool Law Clinic
26 Oxford Street,
Liverpool, L69 7WX
Tel: 0151 794 5782
www.liv.ac.uk/law/clinic
Opening hours (term-time only):
Tuesday & Thursday, 12-2pm - by appointment only
Vauxhall Community Law & Information Centre
Silvester Street,
Liverpool L5 8SE
Tel: 0151 482 2001
www.vnc.org.uk/law.htm
Free advice and representation at tribunals and court regarding welfare rights, housing, debt and employment law. Telephone to make an appointment.
Credit Unions
Credit Unions provide their members with ethical and secure saving and lending schemes. Credit Unions in Liverpool include:
Partners Credit Union
New Oxford House,
75 Dale Street,
Liverpool L2 2HT
Tel: 0151 258 1014
www.partners.securecu.co.uk
Opening hours:
Monday-Friday, 9.30am-4pm
(closed the last Wednesday of each month)
Enterprise Credit Union
Hall Lane, Huyton,
Liverpool, L36 6AX
Tel: 0151 482 0177
www.secure.enterprisecreditunion.org
Opening hours:
Monday-Friday, 9.30am-1pm &1.30-4pm
Riverside Credit Union
17 Penketh Drive,
Speke,
Liverpool L24 2WZ
Tel: 0151 448 0565
www.riversidecreditunion.co.uk
Opening hours:
Monday-Friday, 9.30am-1pm & 1.30-3.30pm
Advice Directories
For details of further advice agencies operating in Liverpool, you can consult:
Help4Me (Liverpool Family Services Directory)
www.fsd.liverpool.gov.uk
The Help4Me website is an online directory of local services in Liverpool.
Debt advice for older people
Older residents of Liverpool can seek specialist advice from:
Age Concern Liverpool
1st Floor, Sir Thomas House,
5 Sir Thomas Street,
Liverpool L1 6BW
Tel: 0151 236 4440
www.ageconcernliverpool.org.uk
Age Concern Liverpool can advise on applications for benefits and offer representation at tribunals.