We provide a number of services to people who are looking to resolve their financial issues.
These include providing help to people who are struggling to repay their debts as well as providing impartial advice to people who want to think about planning for their financial future.
Repaying your debts
If you are struggling with your debts, please read more about our debt advice services.
Managing your money
If you do not think you have a debt problem but you are interested in better budgeting and financial planning, we can advise you on the different options that someone in your position might want to consider. If this is you, please read more about our money advice services.
Existing debt management plan (DMP) clients
If you have a debt management plan with us, please visit the DMP login page to view and update information relating to your plan.
Individual voluntary arrangements
People who use our debt advice services might be advised to consider an individual voluntary arrangement (IVA) as a solution to their debt problem. To support people through this process, we set up Consumer Credit Counselling Service Voluntary Arrangements (CCCSVA). To find out more, please read about our CCCSVA service.
Equity Release
Through our debt advice services equity release may be suggested as a suitable way of repaying debts. To support people through this process, we introduced Consumer Credit Counselling Service Equity Release (CCCSER). If you want to know more, please read about our CCCSER service.