The structure of the Site is such that you can browse any area within it, and CCCS Debt Remedy and CCCS Money Matters in particular, without revealing who you are or any other personal information about you.

Personal details

If you do elect to follow the advice offered in CCCS Debt Remedy, your personal details will be required to enable us to contact you. Your consent will be required before you proceed. We will keep all your personal information confidential and secure and we will only use this data to provide you with the services requested.

Whilst visiting our Site, you may voluntarily choose to provide your email address. This information will only be used for the purpose of providing you with the specific information requested by you and will be deleted after 6 months. It will not be used for any form of marketing or passed to any other organisation.

Security

If you decide to use the CCCS Debt Remedy or CCCS Money Matters services, you will be provided with a web number to enable you to re-enter the Site at your convenience.  You must take reasonable precautions to prevent the unauthorised use of your web number.

You should not record or disclose your web number in any way that may result in it becoming known to another person. This could lead to your financial details being accessed and used in an unauthorised manner.

You will be responsible for the accuracy of information transmitted by you and received by us between the time that you access the Site until you log off and exit it. Please note that this includes any input errors or instructions sent by anyone else, with or without your consent. Please do not therefore, leave the device you are using unattended while you are logged on to the Site.

Cookies

We may collect anonymous information about your use of the Site from cookies. These are small data files that are sent to your browser. Unless you have specifically set your browser not to receive cookies, your browser will automatically accept them. No personal data is collected from them and the cookie contains no reference to CCCS. Cookies can be deleted from your computer and if you wish you may set your browser not to receive cookies in future.

The information that the cookies collect is used to monitor the usage and measure the performance of the service that the Site offers.

Other than the CCCS Debt Remedy and CCCS Money Matters options, acceptance or rejection of cookies does not affect your ability to use this Site.

Use of the CCCS Debt Remedy or CCCS Money Matters option requires acceptance of cookies.

No personal data is collected from you unless you specifically provide us with that information.

Usage

The Site is intended for non-commercial personal use only and is provided for the exclusive use of private individuals requiring debt counselling and/or advice. Interference or entry to the Site with intent to corrupt, damage or deny service from the Site or for commercial benefit is taken seriously and we will take such action as is necessary to protect the Site from any such activities. The Site and the elements of it are the property of CCCS. You are not allowed to modify or alter any material provided on the Site in any way.