Northern Ireland FAQs

Claiming benefits FAQ's

You can appeal against most overpayments. Details about how to appeal will be included on the letter you receive about the overpayment. If you have been overpaid a benefit you should contact your benefit office as soon as possible. Overpayments can happen for a number of reasons – maybe you had a change in your situation and did not tell the benefit office. Overpayments can also happen because of administrative errors. You will have to pay the overpayment back if the benefit office thinks it is your fault you have been overpaid.


 

If you have applied for a benefit and been turned down you can appeal. You normally need to appeal within one month of the decision being made. You should write to the benefit office that turned down your application and ask them to look at your situation again.


 

These are some examples of changes that could happen in your situation that could affect your benefit entitlement:

  • getting married or moving in with a partner or civil partner
  • moving house
  • getting a new job
  • getting a pay rise
  • taking in a lodger
  • no longer being sick or ill
  • moving abroad

If there are any changes in your situation, you need to contact your benefit office as soon as possible and let them know.


 

If you are self employed you can claim benefits. Depending on the benefit you are applying for the Government may want to see your accounts. Some benefits are dependent on the amount of National Insurance contributions you have made.


 

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