A debt management plan is not a legally binding agreement. Your creditors are not obliged to freeze the interest on the debts you have. However, we do have excellent relationships with creditors and we do request that they stop any further interest being added and charges being made.

No, they don't have to accept the offer. But we aim to prepare a budget with you that demonstrates that you are paying your creditors what you can reasonably afford and shows you are not overspending. They will also receive details of payments being made to each of your creditors to show they are all being dealt with fairly. Payments would still be made to your creditors even if they don’t accept the offer.

The amount you pay into a debt management plan isn’t set in stone. If your situation improves or deteriorates, the payment on your plan may need to be amended. If your situation changes drastically, such as if you lose your job, we would review your options to ensure you’re provided with the right advice for your situation.

We don’t have the facility to be able to transfer your DMP from your existing provider. You would need either to call us or use our online debt counselling service, CCCS Debt Remedy.

We will examine your financial situation fully and, if a debt management plan is a suitable outcome, we can then discuss with you how to end the current arrangement you have and set up a new one with us.