Your development

We recognise that it is our people and their skills that bring success to our charity.

That is why our motivational training and coaching will ensure you are equipped with the skills, knowledge and experience to deliver the highest standard of service to our clients.

We will also provide you with every opportunity for personal development, career enhancement and the chance to learn new skills allowing you to develop to your full potential within the charity. Our ‘Investors in People’ award demonstrates the importance we place upon the ability and development of all people working in our charity.

Induction

Our induction programme has been designed to give you the best start to your career. High importance is given to welcoming you into the organisation through familiarisation of how we work and your role within it. As a charity, a great deal of emphasis is placed on our culture of help and support and how your role will ultimately ensure our clients get the best possible service from us. 

Once you have completed your induction, you will follow a structured programme to learn all that is required to undertake your job role.  This programme will be  supported by your line manager, coaches and mentors within your department.

Your Development

You will be encouraged to develop your individual skills and knowledge through our Personal Enhancement Programme.  This involves regular reviews with your manager where your individual training needs will be identified. Our assisted study scheme could support your development in achieving relevant professional qualifications through college, university or other learning institutions.

© Consumer Credit Counselling Service 2009